Social Studio takes the pain out of Social Scheduling and Reporting
March 13, 2015
Social Studio takes the pain out of Social Scheduling and Reporting
Score 8 out of 10
Vetted Review
Verified User
Software Version
Social Studio
Overall Satisfaction with Social Studio
We use Social Studio for posting all of our content to Twitter, LinkedIn and Facebook. I collaborate with two agencies and having a single interface to work from has increased efficiency and improved the coordination of our efforts. Our support team from SFDC is very strong and they work with us weekly to address any issues and demonstrate best uses and any new features.
- Single interface to our three main platforms; LinkedIn, Twitter, Facebook.
- Aggregated calendar showing when posts and tweets are scheduled.
- Dashboard access to performance reporting.
- Shared workspace allows coordination with Agencies and others that are working remote.
- Images do not always show up in posts, API issues.
- Cannot toggle between calendar and posts easily.
- More in-tool resources for researching topics and #s to use in posts.
Within the organization there are only 2 Social Marketers that are currently using the tool. Within our Agency partners, there are an additional 15 total users that manage and report from Social Studio on our behalf. As we expand social activity within the US and globally, we are confident that the tool will meet our growth opportunities.
- At this point this is not an ROI play as much as an efficiency play.
- Eventually, as the reporting data collects we will learn more about top performing topics, times and platforms.
We were using HooteSuite in the beginning as it was the only scheduling tool that worked for us, but since SS has include the scheduling, it has been our only social posting tool of use.