Great tool for application monitoring
May 15, 2020

Great tool for application monitoring

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Infrastructure and Application Performance Monitoring (APM)

Overall Satisfaction with SolarWinds AppOptics

SolarWinds AppOptics is being used to help engineers debug issues within the entire application stack, from the API call all the way down to the actual database. It's a very powerful tool to isolate latency and reliability issues that you can't typically find in logs or metrics, unless you make those very granular.
  • Full application stack trace
  • Measuring latency
  • Providing historical map of calls
  • It's confusing sometimes to dig into a trace, like certain levels don't have much info. AppOptics just says this level occupies 95% of the call time.
  • It would be nice to have AppOptics identify if the root cause of an issue was caused by a dependency, e.g. another service it calls. It would be great to chain them together.
  • Not very intuitive, if you don't know what you're doing or know what to look for.
  • It helps debug an application issue much faster than using logs.
  • Provides a decent overview of the stack you're using for an integrated service
  • Requires investment to integrate it with your software.
SolarWinds AppOptics serves a specific use case for us--diving down on the application layer to identify root causes of latency. It does not offer the same use case as SignalFx, which offers metrics for the overall service and integration for custom metrics. AppOptics also does not keep logs of your service or enable searches on them like Kibana. It serves a different use case than the products listed above.
SolarWinds AppOptics is a great tool if you want to debug latency or go deep into a specific endpoint to investigate the full stack call. However, when looking at the overall health of your service and its dependencies, it won't give you the overview you're looking for. We use SignalFx to provide us with the view of the "forest" and SolarWinds AppOptics to provide us a view of a "tree." It would be great if AppOptics suited both situations, so you didn't have to switch between tools.

SolarWinds AppOptics Feature Ratings

Application monitoring
7
Database monitoring
3
Threshold alerts
3
Predictive capabilities
3
Application performance management console
7
Collaboration tools
Not Rated
Out-of-the box templates to monitor applications
Not Rated
Application dependency mapping and thresholding
7
Virtualization monitoring
Not Rated
Server availability and performance monitoring
Not Rated
Server usage monitoring and capacity forecasting
Not Rated
IT Asset Discovery
Not Rated