Overall Satisfaction with SolarWinds Dameware Remote Everywhere
This software is being used by the IT department to support them in house companies within the organization as well as 3 satellite office off-network. Dameware Remote Everywhere allows us to seamlessly connect to endpoints no matter where they are as long as the user has a network connection.
- Connect to a user no matter if they are on or off-network.
- Ability to run PowerShell remotely through the client.
- File transferring through the client.
- Full visibility of system info with intruding onto the user's computer and impact their productivity.
- It can have issues reconnecting if the connection is lost.
- Changing a computer name does not automatically change the name associated with the remote agent client.
- Small inconsistencies, sometimes the background changes to black, sometimes it doesn't.
- This system helps a small IT office with satellite sites avoid the downtime if driving to resolve issues.
- Allow administrators to remotely work on multiple computers at once.
- It allows for the visibility of client computers which avoids the need to go check for the endpoint which improves productivity.
- BeyondTrust Remote Support (formerly Bomgar)
A very similar product, both deliver nearly identical functionality. The interface for Dameware is easier to manage.
Do you think SolarWinds Dameware Remote Everywhere (DRE) delivers good value for the price?
Yes
Are you happy with SolarWinds Dameware Remote Everywhere (DRE)'s feature set?
Yes
Did SolarWinds Dameware Remote Everywhere (DRE) live up to sales and marketing promises?
Yes
Did implementation of SolarWinds Dameware Remote Everywhere (DRE) go as expected?
Yes
Would you buy SolarWinds Dameware Remote Everywhere (DRE) again?
Yes