TrustRadius
SolarWinds: outstanding monitoring and automation for your business
https://www.trustradius.com/remote-desktopSolarWinds N-centralUnspecified8.534101
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July 27, 2019

SolarWinds: outstanding monitoring and automation for your business

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with SolarWinds N-central

We purchased SolarWinds a few months ago with a specific task in mind—monitoring our POS terminals, as well as servers and certain key workstations. So far the product is great and the monitoring works very well (once you dial down the alerts and tweak the thresholds when an alert is triggered). The product can monitor almost anything as long as you can make a script for it (it has a built-in tool to do just that).
  • Monitoring
  • Patching
  • Providing an overview of issues using custom dashboards.
  • The custom automation app can be a bit intimidating to use
  • Some things are located in places you would least expect it.
  • Building the dashboards is tricky at times.
  • It has reduced incidents significantly.
  • It monitors almost anything on my network, thus reducing issues and allowing us to be proactive.
  • Patch monitoring and installation is superior and supports 3rd parties apps as well as windows updates.
I was recommended Solarwinds and did not test any other products. I have had the use of an open-source product that I was using for basic monitoring, however, SolarWinds is the superior product.
Monitoring almost anything on Windows devices. You can even create custom service and the best part is that it can automatically restart monitored services after a failure (and it is fairly easy to set up). For example, I have a service that keeps shutting down and the custom monitoring is keeping an eye on it, and if the service stops, it starts it up again for me! It is great!

SolarWinds N-central Feature Ratings

Screen sharing
Not Rated
File transfer
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
Not Rated
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
9
Remote Active Directory® management
Not Rated
Centralized management dashboard
10
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
10
Multi-platform remote control
Not Rated