Overall, the Best RMM Tool I've Used, Some Room for Improvement
Updated April 06, 2021
Overall, the Best RMM Tool I've Used, Some Room for Improvement

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with SolarWinds N-central
N-Central helps our company manage our clients' servers and workstations remotely as well as help automate routine tasks. It is being used throughout the entire organization for remote management and troubleshooting. It helps us solve the problem of being able to manage clients' systems without the need to physically be onsite.
- Patch installation.
- Customization of monitoring services.
- Automation of routine tasks.
- Reporting very much needs to be improved. This is by far the weakest point of the product.
- Two factor authentication on built in accounts is awkward or not available.
- We have needed to hire less staff due to automation.
- We can apply a change to multiple computers at one time as opposed to one at a time. This saves us a lot of time.
- A single pane of glass allows for easy review of issues.
- Kaseya Virtual System Administrator (VSA) and ConnectWise Automate (formerly LabTech)
N-Central allowed for the most customization of all the products tested. Our company previously used Kaseya VSA, but after the company was sold by the founders, the level of support we received was reduced drastically. This led us to review other RMM options. When evaluated, ConnectWise Automate has a limit on endpoints that would have made it unusable in our company.
Do you think N-able N-central delivers good value for the price?
Yes
Are you happy with N-able N-central's feature set?
Yes
Did N-able N-central live up to sales and marketing promises?
Yes
Did implementation of N-able N-central go as expected?
Yes
Would you buy N-able N-central again?
Yes