Great product and saved our bacon!

We have contracts with many different companies. When setting up a new customer, the customer insisted the connection to our product was being blocked by our firewall and was impeding them from using our product. After weeks of working with their IT group and trying to prove to them it was not our facility but their own which was causing the impedance. After setting up the SolarWinds NTA we were able to prove where the breakdown was in the traffic flow. They contacted their firewall team and fixed the block and opened the application up to their use. This block was something which could have cost us a very large contract and took the blame off our company. More than that we were able to know exactly where the problem was in the communication. In 20+ years of IT work, I have never been able to confidently prove where a breakdown was occurring outside of our own company. Thanks to the NTA from Solarwinds.