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NPM review
December 11, 2015

NPM review

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Network Performance Monitor

A large matrix of screens cover the wall of my office with SolarWinds Network Performance Monitor statistics, graphs, charts, data, etc., all in real time. This way I can watch my network and know at a glance what the condition is.
  • Alerts me when traffic spikes.
  • Helps me determine the nature of traffic.
  • Alerts me when network is not healthy.
  • Single pane of glass would be nice.
  • Seems hard to navigate for beginners.
  • Increased bandwidth being used efficiently.
  • Better monitoring capability.
Tried Spiceworks, it was not as robust.
SolarWinds Network Performance Monitor is well-suited for any corporate environment where bandwidth and productivity are a concern.

SolarWinds NPM Feature Ratings

Network Performance Monitoring
7.5
Automated network device discovery
7
Network monitoring
7
Baseline threshold calculation
7
Alerts
9
Network capacity planning
6
Packet capture analysis
7
Network mapping
9
Customizable reports
7
Wireless infrastructure monitoring
10
Hardware health monitoring
6

SolarWinds Network Performance Monitor Support

Overall decent support with short wait times.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Support understands my problem
Support cares about my success
Quick Initial Response
None
Our reports were not configured correctly and support jumped in and helped us customize what we needed.