A better alternative to open-source
Updated December 07, 2018
A better alternative to open-source
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with SolarWinds Network Performance Monitor
We use SolarWinds Network Performance Monitor to monitor the up/down status of our 50+ remote sites for real-time reporting of network outages. Also, we monitor bandwidth utilization for each site to make recommendations for increasing site bandwidth. This allows me to proactively resolve issues in a timely manner without having to sit around and wait for users to report problems.
- Easy-to-customize dashboards.
- Granular alerts and reporting of numerous issues.
- Multi-vendor compatible.
- Easier integration with Microsoft System Center.
- A Windows widget for a quick glance of active alerts.
- iPhone and Android apps.
- Costly per-interface pricing model is a tough sell to leadership.
- Alerts allow me to quickly respond to outages.
These open-source versions simply lacked the polish and out-of-the-box set-up that SolarWinds provides. Both alternatives required managing more than one server and required deeper Linux experience and third party add-ons that could introduce security vulnerabilities, a trade-off we experimented with but decided against in the end.
SolarWinds NPM Feature Ratings
Evaluating SolarWinds Network Performance Monitor and Competitors
Personally, I like open-source solutions but have found them to be a much longer deployment and include many more issues than an out-of-the box solution like Solarwinds was.
SolarWinds Network Performance Monitor Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Support understands my problem | None |
No - While I certainly have been in my fair share of situations that require immediate attention as I have experienced an extended outage, It is fairly rare and difficult for my budget to get approval for premium support.
I have only had to contact support once for assistance with a licensing issue during an upgrade to a new server.