Value for Money
November 11, 2020

Value for Money

Sudharsan Punniyakotti | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Network Performance Monitor (NPM)

We have recently implemented SolarWinds NPM in TeraGo's data centre where our organization data is kept. Most of our regression testing load goes to this datacentre. We had lots of network and firewall issues before the SolarWinds implementation. After the implementation, our network outage was reduced.

Pros

  • It basically visualizes everything about our network
  • Great UI
  • Reporting is good

Cons

  • Lacks lot of advanced things
  • Just does very basic functionality
  • Not all devices are supported
  • Network mapping avoids lots of unwanted device mapping
  • Helped to avoid network outages
  • Helped in basic network monitoring flow
I would use Nagios to do basic network monitoring and troubleshooting. But they are open source and support is a problem. We have also checked Datadog network performance monitor, which is great as a whole system. But SolarWinds Network Performance Monitor was quite economic and has a good name in the market. We have also considered Site 24X7 though it does not answer our needs.

Do you think SolarWinds Network Performance Monitor (NPM) delivers good value for the price?

Yes

Are you happy with SolarWinds Network Performance Monitor (NPM)'s feature set?

Yes

Did SolarWinds Network Performance Monitor (NPM) live up to sales and marketing promises?

Yes

Did implementation of SolarWinds Network Performance Monitor (NPM) go as expected?

Yes

Would you buy SolarWinds Network Performance Monitor (NPM) again?

Yes

Support is quite great and technicians have good knowledge of products. A consultant helped in implementation making it faster.
GUI is very good and easy to understand as a new user. Alerts mechanism and alert triggers are good and support SMS and email. Features like NETPATH helps to trace packets easily. Network mapping is good, but still needs lots of improvement. Report system is a bit tricky. Mostly, NPM discovers all the attached devices if it is already there in the template.
Solarwinds Network Performance Monitor is well suited for our organization because we need very basic network monitoring and we have almost had all devices that were covered in their templates. We don't have any problem implementing or using it currently. Also, I think it would be great to grow more features in new releases.

SolarWinds NPM Feature Ratings

Automated network device discovery
6
Network monitoring
8
Baseline threshold calculation
8
Alerts
9
Network capacity planning
5
Packet capture analysis
5
Network mapping
7
Customizable reports
8
Wireless infrastructure monitoring
8
Hardware health monitoring
7

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