Always Know What's Up, Down, Fast, or Slow with Pingdom--24/7/365
December 23, 2020

Always Know What's Up, Down, Fast, or Slow with Pingdom--24/7/365

Patrick Flanagan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with SolarWinds Pingdom

SolarWinds Pingdom is our go-to up/down and response time monitoring solution for all of our external sites, apps, and services. It gives us real-time trusted intelligence as to the status, speed, and overall service level of each monitored endpoint.
  • Uptime monitoring
  • Response time measurements
  • Page speed analysis
  • Complex multi-step transaction checking
  • User management
  • Bulk editing
  • False positives due to down ISPs
  • Increased uptime
  • Better site performance
  • Improved page load speeds
Simpler, easier to set up and use, all SaaS based. By having a great GUI that is easy to configure, this makes SolarWinds Pingdom very accessible to business and technical users. The alerts, reports, and APIs that expose the real-time results are also easy to use.
Have always had very fast, smart, and professional help from the support teams. They have always quickly resolved my issues and helped me get the right sized package of services to meet our current business needs. Overall the support has been some of the best I get from SaaS software.
Well suited for external apps that are easily publicly accessible, which need constant monitoring--high uptime and fast performance are the sweet spot. When knowing first is key, this is the way to always be leading the charge. Internal apps behind passwords, firewalls, etc. are much harder to set up.