Excellent Monitoring Solution
January 29, 2022

Excellent Monitoring Solution

Fahadullah Muhammad | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with SolarWinds Pingdom

We SolarWinds Pingdom to monitor our products from the customer's view via the internet with different aspects and use cases. We are a DevOps team comprising of operations and development specialists supporting the product. As such, we require external monitoring so we can react quicker in case of incidents and problems. With the uptime and transaction checks, we get prompt alerts for any failures that might occur before our customers do. As a result, the software helps us implement remedial action preventing further complications.
  • Uninterrupted monitoring
  • Faster and smarter alerts
  • Downtime reports
  • Easier coding for transcript checks
  • Bulk modification of checks
  • Mobile app
  • Real-time external monitoring
  • Email and SMS notifications
  • Easy to create monitoring checks
  • User friendly graphical interface
I am very satisfied with the customer support from SolarWinds. They have always solved my problem quickly and efficiently. I get timely newsletters and updates about the product. The team is actively working on improvements and adding new features. Overall I've had a great support experience for a great product.

Do you think SolarWinds Pingdom delivers good value for the price?

Yes

Are you happy with SolarWinds Pingdom's feature set?

Yes

Did SolarWinds Pingdom live up to sales and marketing promises?

Yes

Did implementation of SolarWinds Pingdom go as expected?

Yes

Would you buy SolarWinds Pingdom again?

Yes

SolarWinds Pingdom is best suited for live products when connectivity is the key, and internal monitoring is not enough.