Overall Satisfaction with SolarWinds Server & Application Monitor
We have 540+ stores around United States. Across the whole organization, we use SolarWinds Server & Application Monitor to monitor the network status of each location including every server that we use for IT operations. It has been a helpful tool for us to support every end-user as we have a full visibility of the network and server status in our company network.
- Linux & Windows Servers
- Cisco ASA firewalls
- VMware servers
- Adding port security monitoring
- Extracting detailed information for faster troubleshooting
- Minimal downtime due to proactive monitoring
More detailed monitoring and features
SolarWinds Server & Application Monitor Feature Ratings
SolarWinds Server & Application Monitor Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success | None |
Yes - Premium support gives a priority technical support for every premium client
As of the time being, no but support has been always a good experience. For me, the best experience of support is having them call you back for sign off and extra mile.