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So what about SolarWinds Server & App Monitor?
March 18, 2016

So what about SolarWinds Server & App Monitor?

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Server & Application Monitor

We use it to monitor our internal infrastructure's overall health. We have set up notifications with it so it can give us up to date information on resource usage on all our server and networking equipment.
  • Email notifications
  • Broad view of the infrastructure
  • Lots of information that it provides
  • Ease of connecting with our environment
  • Good support by SolarWinds
  • Sometimes a bit TOO much information
  • UI can be overwhelming at first glance
  • Troubleshooting performance issues
  • Good information
  • Keeps IT up to date with what's going on
  • None
It was here when I started and looks towork great so far!
Patchmanager, SolarWinds Log & Event Manager, SolarWinds Web Help Desk
When you have a lot of devices and a small IT team, it allows for quick information.

SolarWinds Server & Application Monitor Feature Ratings

Application Performance Management
7.7
Application monitoring
5
Database monitoring
8
Threshold alerts
9
Predictive capabilities
Not Rated
Application performance management console
Not Rated
Collaboration tools
Not Rated
Out-of-the box templates to monitor applications
Not Rated
Application dependency mapping and thresholding
Not Rated
Virtualization monitoring
8
Server availability and performance monitoring
8
Server usage monitoring and capacity forecasting
8
IT Asset Discovery
Not Rated

SolarWinds Server & Application Monitor Support

If it wasn't for the long hold times, I'd give this a 10 but team is pretty knowledgeable about the product!
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
None
They always give me great support!