SolarWinds is an interesting system for keeping the place from burning down.
Brandon Koehler | TrustRadius Reviewer
October 19, 2018

SolarWinds is an interesting system for keeping the place from burning down.

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SolarWinds Server & Application Monitor

We are using the server and application monitor to ensure high performance to our end users. We utilize it to track down performance issues, hardware issues and network issues before the users are able to see the issue. Our end users are very sensitive to performance slowdowns, and with our VDI infrastructure, if one user sees an issue, they all do.
  • In depth monitoring. You can monitor practically any portion of a virtual or physical server.
  • Easy to read front page. Once the front page is configured, broad issues can be found early for further investigation.
  • Constant updates. New updates are always available for whatever you are monitoring.
  • Price. It's a good product, but they know it.
  • Complications. It can be intense to learn every nook and cranny of the product to get the most out of it.
  • Speed. While we do not have it running on the fastest hardware, it can be laggy.
We are only using on-prem systems at this time. While the features and capability of monitoring hosting and cloud technology is appreciated, at this time, we are not using it.
We have benefited, as it's pointed out several issues with performance that we'd have either never noticed, or would have had to dig very deep to find. Discovery is less optimal, but I don't believe it's SolarWinds' fault. I believe that there is little unification between the different platforms, which makes discovery needlessly difficult.
We have benefitted, as we have an environment with several vendor types spread across multiple sites. Since each vendor has it's own monitoring solution, it's very beneficial to be able to look into the full stack to determine the issue. Without that capability, finding the problem would have been nearly impossible.
  • It's difficult to put into numbers, as the network admin.
Using Solarwinds is a sledgehammer. In the correct hands, it's very useful. Comparing to vRealize is difficult, but vRealize is more of a scalpel. Both are useful, but in their own ways. vRealize is a better tool for cutting deep into the performance of VMware products, but Solarwinds is a better tool for beating the entire stack into shape.
It is well suited to heterogeneous environments with a mix of different server brands, types and software. If you have a single vendor solution, generally, that vendor's monitoring solution will be more appropriate. It also helps to have someone familiar with the software teach you how to use it, as it can be difficult to learn and tune on your own.

SolarWinds Server & Application Monitor Feature Ratings

Application monitoring
7
Database monitoring
6
Threshold alerts
7
Predictive capabilities
5
Application performance management console
6
Collaboration tools
6
Out-of-the box templates to monitor applications
5
Application dependency mapping and thresholding
5
Virtualization monitoring
7
Server availability and performance monitoring
6
Server usage monitoring and capacity forecasting
7
IT Asset Discovery
6