Best NPM and Application monitoring software on the market.
Anonymous | TrustRadius Reviewer
November 17, 2018

Best NPM and Application monitoring software on the market.

Score 10 out of 10
Vetted Review
Verified User
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Overall Satisfaction with SolarWinds Server & Application Monitor

Currently SolarWinds is being used at many of our subsidiaries. Our company has been through many mergers and acquisitions. We are planning on getting the whole company to use SolarWinds. This means getting rid of install bases of HP OpenView. When put head to head there really is no choice. SolarWinds wins hands down.
  • Asset discovery.
  • Custom MIBs
  • Interoperability
  • HA installations are hard to upgrade.
  • HA deployment has an active node that is plugged into the network and a standby node that is not. This makes patching the server much harder to do.
  • Upgrades in general can be very time consuming.
Anytime you can have visibility from a single tool it is a win. I think the fact that it can support on-prem an cloud infrastructure is really a plus in our organization. We have had good success with our hybrid application base Companies are definitely using more cloud based solutions today.

There has definitely been a benefit from using this product to help provide reliability. Having an end to end monitor has greatly increase our visibility into application performance issues. We are able to get alerted when an application is down and be able to resolve the issue by restarting a service if it stops right in the SAM in SolarWinds.

As we stated in the previous question, being able to watch for run away processes, stopped services, troubleshooting client access and over utilization of things like SQL and AV have been a benefit. Also being able to tell is services are installed or not when they are supposed to be has been a good get for us.
  • Quicker time to problem resolution
  • Being able to restart services in the console is a plus
  • We are able to notify other support teams that there services that they support have stopped. This makes us look so much more on top of things, rather than the user calling to complain that something is not running and when is it going to be fixed.
We have not used any other Application Monitoring software. We did demo other products (BMC, Cisco and Riverbed) but do not have any real world experience with these products.

Like:

The ability to monitor scheduled tasks. Our company performs a lot of automation through windows scheduled tasks and cronjobs, monitoring those task for failures allows the IT department to not be caught off guard.

Dislike:

One thing that I feel is lacking in this product is the report building. I also wish the licensing was better.

SolarWinds Server & Application Monitor Feature Ratings

Application monitoring
8
Database monitoring
8
Threshold alerts
9
Predictive capabilities
9
Application performance management console
10
Collaboration tools
8
Out-of-the box templates to monitor applications
6
Application dependency mapping and thresholding
8
Virtualization monitoring
7
Server availability and performance monitoring
9
Server usage monitoring and capacity forecasting
9
IT Asset Discovery
9