SolarWinds alerts free up our time from constant reporting.
November 18, 2018

SolarWinds alerts free up our time from constant reporting.

Kay Peek | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Server & Application Monitor

We currently use SolarWinds as an uptime monitor as well as software configuration. It also serves as the main source of reporting on disk space and network utilization for our organization. We use it in combination with SCCM and ServiceNow to be able to prove the growing needs of our department and the current issues that our systems teams need to address.
  • Uptime reporting
  • Memory Utilization reporting
  • CPU Utilization reporting
  • Managing and sending alerts
  • Adding servers is not as intuitive as I'd like. It seems like there are multiple places to add, but only one method is correct.
  • There's a learning curve for new users to have to get past in understanding the administrative portions.
  • Sleeping email alerts for times during maintenance windows is not something we have gotten fully worked out.
  • Reporting has been easier and more consistent.
  • Alerting is allowing our teams to always have the information they need for remediations.
  • SolarWinds has a lot of capabilities other tools do as well, but it allows us to cross-check our information from other programs as well.
SolarWinds has served us well for reporting and making sure those outside the IT domain have the information they need and want for assessing our situation but in a domain with untrusted subdomains, it does have issues with permissions. That is more of an issue with our particular setup than the tool as multiple tools we use have those issues, but an issue nonetheless.

SolarWinds Server & Application Monitor Feature Ratings

Application monitoring
Database monitoring
Threshold alerts
Predictive capabilities
Application performance management console
Collaboration tools
Out-of-the box templates to monitor applications
Application dependency mapping and thresholding
Virtualization monitoring
Server availability and performance monitoring
Server usage monitoring and capacity forecasting
IT Asset Discovery