Big and complex infrastructure - SAM is your choice.
Valery Mezentsau | TrustRadius Reviewer
December 20, 2018

Big and complex infrastructure - SAM is your choice.

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SolarWinds Server & Application Monitor

The company I was working for had a fully virtual data center (DC) located in a third party cloud provider. Cloud hoster was providing full admin access to the SolarWinds Server and Application Monitor solution to control, monitor and analyze the state of our virtual data center. Application was used by the IT engineering team.
  • Huge variety of options for monitoring.
  • Flexible configuration.
  • infrastructure mapping.
  • Performance and storage monitoring.
  • Single console for virtualized assets management.
  • Alert management.
  • Integration with other solutions for better monitoring and control.
  • More details on monitoring Exchange, SQL, IIS, etc.
  • In most cases, the interface is overloaded with information that is not important for quick monitoring check and takes time to understand all the functions.
Having a fully virtualized data center - SolarWinds solution appeared to be one the best possible systems to monitor not just assets but the virtualization platform as well. However, our team wasn't using it in full power due to the limited needs for monitoring. But virtual DC provider's engineering team was informing us of and resolving issues with virtualization or systems within it even before anybody on the other side noticed that something went wrong.
Due to not being the owner of the system I wasn't able to get a real hands-on experience with the auto discovery feature. We didn't use the network visualization feature because all servers in virtual DC were in the same network segment.
We never had any downtime related to systems failure and I believe that that was reached because of using SAM and resolving minor issues before they became troubles.
  • Never had downtime because of servers failure. All the issues were resolved at the right time.
  • Decreased time for troubleshooting and resolving issues.
  • Reporting options made IT management happy by seeing what's going on in their department.
Didn't have a real chance to choose. But having experience with some other solutions, especially comparing with WUG - SAM is a pretty decent solution compared to functionality for the money it costs.
Very good solution. Tons of options and features. Very detailed monitoring of the infrastructure. But extremely expensive. We were using the solution just because our virtual DC provider had that solution implemented and provided access for free as part of services.

SolarWinds Server & Application Monitor Feature Ratings

Application monitoring
9
Database monitoring
8
Threshold alerts
9
Predictive capabilities
9
Application performance management console
9
Collaboration tools
Not Rated
Out-of-the box templates to monitor applications
10
Application dependency mapping and thresholding
10
Virtualization monitoring
10
Server availability and performance monitoring
10
Server usage monitoring and capacity forecasting
10
IT Asset Discovery
10