A Concise view of SolarWinds SAM
May 25, 2019

A Concise view of SolarWinds SAM

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Server & Application Monitor

The IT Dept. uses it to monitor the IT infrastructure. It addresses the lack of real-time monitoring and notification in core systems/software.

Pros

  • Provides notification of service\system faults.
  • Provides system performance metrics.
  • Provides in-depth analytical data for troubleshooting.

Cons

  • The reporting interface needs more Crystal/MsSQL SSRS like report building tools.
  • Better ability to narrow down multiples of same name services (possibly by root service id) on systems like web servers.
  • Cleaner Setup/Upgrade processes, and containerized (docker) setups would be great.
  • It has helped us meet and report on departmental SLAs.
  • It provides a great way to display and explain the overall IT infrastructure to executive staff.
  • Being rather expensive, it does take a large portion of our funds available for tools.
It is well suited to providing a dashboard of an IT infrastructure, with the ability to drill down into each system.
It does have issues with cached memory management on Unix/Linux platforms, making it hard to determine whether notifications of high memory usage are real problems.

SolarWinds Server & Application Monitor Feature Ratings

Application Performance Management
7.2
Application monitoring
8
Database monitoring
8
Threshold alerts
6
Application performance management console
6
Out-of-the box templates to monitor applications
7
Application dependency mapping and thresholding
7
Virtualization monitoring
7
Server availability and performance monitoring
8
Server usage monitoring and capacity forecasting
7
IT Asset Discovery
8

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