Low cost and easy to use
May 07, 2020
Low cost and easy to use
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Solarwinds Service Desk (formerly Samanage)
We are using SolarWinds for our entire organization. It works well and was an easy-to-learn system. We are using it for our employees to submit tech tickets which require repair.
- Easy portal to manage.
- Quick customer support.
- Low cost.
- It works well for our needs.
- Low cost compared to previous helpdesk.
- Easy to respond portal.
SolarWinds is much simpler to operate than ConnectWise.
Do you think SolarWinds Service Desk (SSD) delivers good value for the price?
Yes
Are you happy with SolarWinds Service Desk (SSD)'s feature set?
Yes
Did SolarWinds Service Desk (SSD) live up to sales and marketing promises?
Yes
Did implementation of SolarWinds Service Desk (SSD) go as expected?
Yes
Would you buy SolarWinds Service Desk (SSD) again?
Yes