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Solutionreach Texting Services
April 24, 2018

Solutionreach Texting Services

Ryan Geiler | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Solutionreach

We use Solutionreach to do appointment reminders, along with also reaching out to specific populations for outreach into our clinic. Our no-show rates have dropped since we started using it and we are getting more and more people into our office. It was easy to implement and just works.
  • Appointment reminders
  • Campaigns for outreach
  • Attentive to respond
  • More features
  • Pricing
  • More integratino
  • Lower no shows
  • New patients
  • Good market analysis
Solutionreach has a very competitive pricing structure compared to other alternatives we pursued and used in the past. They price by location and not by provider which helps a great deal with a location that needs many providers to text/communicate out of and we aren't constantly worrying about 'overage'.
NextGen Healthcare Clinical Care Solutions (including MediTouch), Meditech Electronic Health Records, Windows Server
Appointment reminders are extremely helpful. Our patients receive a text message or phone message reminding them of their appointment which has cut down our no show rate very quickly. It also is helpful for outreach to specific campaigns or populations we'd like to outreach to. It's seamless and integrated, and just works.