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Moderately priced VPN solution for sensitive data resources
February 13, 2020

Moderately priced VPN solution for sensitive data resources

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SonicWall VPN Clients

We use SonicWall VPN Clients to allow secure remote access to the servers in our organization; only a few users are granted this access. While most of our digital resources are stored in the cloud, there are a few legacy systems that are still located in our physical office, and a secure VPN was the only option for remote access.
  • Exceptional security
  • Relatively easy configuration
  • Connections could be more stable
  • Difficult to use for tech-challenged end-users
  • ROI is difficult to determine because of the minimal initial cost; that said, now that we've experienced the benefits of having secure VPN access, we couldn't imagine not having it.
  • Users have much greater flexibility now that specific legacy systems are accessible from places other than the office.
We started the process of vetting Norton VPN, but since it wasn't available from our preferred vendor, we ended up going with SonicWall VPN Clients by default.
Phone support has been very reliable and useful, but there have been times when better support documentation would have made that call unnecessary. I like to tackle problems internally if I can, as it tends to save time and usually money. The SonicWall VPN Clients system seems to be pretty locked down as far as being accessible to self-manage.

Do you think SonicWall VPN Clients delivers good value for the price?

Yes

Are you happy with SonicWall VPN Clients's feature set?

Yes

Did SonicWall VPN Clients live up to sales and marketing promises?

Yes

Did implementation of SonicWall VPN Clients go as expected?

Yes

Would you buy SonicWall VPN Clients again?

Yes

If your organization has a full-time IT department or support staff, SonicWall VPN Clients might be a good fit. Configuration can be challenging if you're a small business office manager who HAPPENS to take care of IT (as in my case). Still, once the SonicWall VPN Clients is configured, it works pretty well and at minimal ongoing cost. We opted for extended support from the manufacturer just in case we run into issues that we can't address internally.