A great centralized security platform.
April 23, 2020

A great centralized security platform.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with Sophos Intercept X

Being used as anti-virus for both customers and internally, to ensure security compliance and prevent ransomware on devices (including workstations and servers).

Pros

  • Ransomware prevention.
  • Antivirus protection.
  • Automated removal of majority of viruses.
  • Tamper protection.

Cons

  • Improved partner access to Central Portal (times out every hour or two).
  • Streamline new "features" into existing subscriptions, rather than more bolt ons (e.g. MTR and EDR).
  • Improved support in Australia.
  • Streamlined endpoint and server security platform.
  • Increased monthly revenue with MSP billing.
  • Security compliance.
Sophos is much more user friendly and scalable for partners who wish to [centralize] all security across the IT industry, from email security, server security, phish threat management and more.
Most of the support reps are fantastic. There have been a few though that have had to be escalated via Account Manager when they haven't followed up but this is a rare instance, and often followed up by the Support Manager for APAC.

Do you think Sophos Intercept X delivers good value for the price?

Yes

Are you happy with Sophos Intercept X's feature set?

Yes

Did Sophos Intercept X live up to sales and marketing promises?

Yes

Did implementation of Sophos Intercept X go as expected?

Yes

Would you buy Sophos Intercept X again?

Yes

  • Antivirus
  • Ransomware protection
  • Centralised management portal
  • Notifications of endpoints
  • MSP Billing (monthly billing option for resellers)

Sophos Intercept X Feature Ratings

Anti-Exploit Technology
8
Endpoint Detection and Response (EDR)
9
Centralized Management
9
Infection Remediation
9
Malware Detection
9

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