Sophos Intercept X Delivers On All Fronts!
June 14, 2023

Sophos Intercept X Delivers On All Fronts!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Intercept X Advanced with XDR

Overall Satisfaction with Sophos Intercept X

We utilize Sophos Intercept X as our primary anti-virus product on all of our endpoint devices. This is an "upgrade" from the previous iterations of Sophos Anti-Virus, as Intercept X offers far more features than we had in the past. Sophos is fantastic at identifying malware and other undesirables attempting to execute malicious scripts that are out of the ordinary - and will automatically quarantine these threats so that they can be reviewed via the Admin portal. We also utilize Intercept X for it's web filtering/category-based options as a way of preventing work-from-home employees from circumventing our filtering policies while not in one of our buildings.

Pros

  • Zero-Day Malware Detection
  • Web Filtering
  • End-User Device/hardware controls
  • Email notifications of infected machines
  • Health Status Compliance At The Device Level
  • Machine and/or User-based policy control
  • Logs and reports easily read
  • Integration with Active Directory

Cons

  • I'd love if a list of devices not running Sophos could be generated with the AD integration - so that the software could be pushed to the device. (Unsure if this exists, as I haven't found it personally).
  • Dashboard of events
  • Logs & Reports
  • Ease Of Use
  • Device and user-based policy compliance
  • It has significantly reduced the amount of time I've needed to spend on remediation and virus/malware removal from endpoints. Allowing me to focus my attention on other matters
  • Ease of use makes training other IT team members quick and straightforward.
I don't feel it's fair to compare Sophos Intercept X with the versions of Symantec and AVG that I have used in the past - as that was such a long time ago. I'm sure those other companies have released far more features than I used all those years ago.

Do you think Sophos Intercept X delivers good value for the price?

Yes

Are you happy with Sophos Intercept X's feature set?

Yes

Did Sophos Intercept X live up to sales and marketing promises?

Yes

Did implementation of Sophos Intercept X go as expected?

Yes

Would you buy Sophos Intercept X again?

Yes

To be frank, this product is fairly expensive. So I would recommend this to companies that are mid-sized or larger to condone the cost of the purchase. It does save me a significant amount of time in my day - being able to glance at the dashboard and see if there are any outstanding issues that require my attention, as not much digging must be done to accomplish this. So for our company, with a short-staffed IT department, it's incredibly helpful to us. We also qualify for Educational pricing which brings the cost down - which helps tremendously.

Sophos Intercept X Feature Ratings

Anti-Exploit Technology
7
Endpoint Detection and Response (EDR)
9
Centralized Management
10
Infection Remediation
10
Malware Detection
10

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