Ease of Access for Mobile Device Management
January 29, 2019
Ease of Access for Mobile Device Management
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with SOTI MobiControl
We use MobiControl to gain remote access to client equipment. This allows us to troubleshoot issues remotely instead of having to have users ship equipment back to headquarters any time it breaks.
- Allows for real-time use of the devices
- Allows the technician full control over a device
- The ability to send scripts and batch files is extremely helpful
- Make it easier to load batch files and scripts
- Have the ability to add full file installs for computers and other devices
- Ability to have multiple people connected to a device
- Allows IT to work on devices remotely and not have to ship broken devices back to headquarters (saves on shipping costs).
- Ability to access MobiControl from anywhere (cloud-based) allows for ease of access for service desk and on-call techs.
- Users have less downtime. A script can be run to fix an issue and get the user back up and running more quickly.
MobiXontrol allows more access to different types of devices. I also appreciate the ability to separate out the devices by type to make searching easier. The real-time access to what the user is seeing is much better with MobiControl.