Free and Wonderful!
January 23, 2020
Free and Wonderful!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Spiceworks
We use this for both maintenance and IT for their free cloud ticketing system (on.spiceworks.com) in order to keep things organized. I also use it for asset tracking and am a member of their online community. This has been a blessing for us, as all of it is free. The community is also very knowledgeable, being able to help me with various problems I run into. Also, I am a member of what they call SpiceCorps, which is a local group of IT people who meet up periodically, just be social, share knowledge, and general friendship.
- Ticketing.
- Community.
- The search function is lacking.
- ROI (free).
- Helps keep track of things.
Do you think Spiceworks Help Desk delivers good value for the price?
Yes
Are you happy with Spiceworks Help Desk's feature set?
Yes
Did Spiceworks Help Desk live up to sales and marketing promises?
Yes
Did implementation of Spiceworks Help Desk go as expected?
Yes
Would you buy Spiceworks Help Desk again?
Yes