Strong platform supporting an ideation program that yields success wherever it is deployed
February 05, 2016

Strong platform supporting an ideation program that yields success wherever it is deployed

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Spigit

It is open to being used across the whole organization, though select groups have used it thus far. It has done well to surface ideas for incremental improvement initiatives as well as enhance employee engagement. Each of the challenges we have run has led to actionable ideas and has seen very strong participation rates.
  • Thought leadership: continually enhancing the platform with new features, many gleaned from customer feedback.
  • Modular approach: customizable stage gates available for selecting ideas with many options for evaluating/ranking them.
  • Services: Strong services team to help launch your program and support whenever needed.
  • Reporting: while we can run basic reports automatically and make custom requests, a more robust reporting platform would be great.
  • Mobile: better experience for mobile users (though I think this is just being launched).
  • Improved employee engagement.
  • Good way into Business Units / Depts for Innovation team.
  • Good business improvement initiative outcomes.
Most platforms had a nice UI, this wasn't the differentiator. What it came down to was mostly around we don't know what we'll need in the future:
  • Market leadership: on stable ground, not going anywhere
  • Thought leadership: improving the software, inspiring new ways to use it
  • Highly configurable platform: supports use cases we don't know we even need right now
  • Strong services if you need them: always there if you run into trouble or are short staffed
So far it has been very strong for running time-bound challenges. It would not be appropriate for teams not looking to support the program with dedicated resources (at least part of their full time role). There is a desire to use it in other settings in the future; can report back then on whether it is well-suited or not.