A Brilliant Email Client made Communication Easy. Must try if you haven't yet.
May 27, 2022

A Brilliant Email Client made Communication Easy. Must try if you haven't yet.

Meraz Hussain | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Spike

One of our European clients was trying to get a reliable, efficient, and user-friendly email client alternative to Microsoft suite as they warranted budget-based to try out a few use cases and sent RFP to a few vendors. Spike was one of the considerations. Cut to 2 months later, they onboarded Spike as their daily driver email and messaging client and were very happy with the decision. We as consultants helped them make that informed decision. Spike is my favorite conferencing or cloud meeting software since we can access the system remotely when someone is speaking. The most beneficial function is sharing the meeting tape through chat. Otherwise, we'll require cloud storage. It has Excel and Word. It cleaned out the inbox automatically, merged linked discussion threads, and, most importantly, turned each email thread into a chat-like dialogue, which is simply so much more convenient. I really really like the function that allows us to take notes, as well as the automated prioritization of emails into "priority" and "other" categories; it is also quite accurate. You may also check to see whether anybody has seen your email; this is a significant step forward.
  • Spike groups similar emails so I don't have to hunt. I can pin critical emails and eliminate spam emails with a few clicks.
  • Emails (multiple accounts), calendar events, and team interactions are all integrated. The super search tool is fantastic; it searches all emails, including attachments, all events, and all team communication. The cloud integration is fantastic. Chat and phone calls are integrated (video and audio).
  • Simple and powerful UI. It's easy to use and includes many valuable options for keeping your life and tasks organized.
  • I wish the calendar was more robust and provided a comprehensive look. I'd also want to have multiple windows open.
  • The inability to sync settings across devices. Configuring several devices with the same settings takes effort, particularly when it comes to custom IMAP.
  • Email Signature in HTML is still not taught as the capability, which I'd love to see.
  • Notes, tasks, events, and email are all combined into a one app
  • We just began using the client, but I like it thus far. If you want a CLEAN email client to manage the clutter of other interfaces, look no further
  • Email communication is good and increases professional service quality. We've improved mail-order management
  • Our client was able to leverage the app features to efficiently manage inbox and save on time as well resources.
  • It also helped them track the responses from their vendors (4th party for us) and were able to use the same in board meetings to amend strategy per requirement.
  • It gave them an ability to have single platform used as IM, email management as well as Instant Collaboration.
Better and clean UI. Amazing and responsive customer support and acts as a Unified email experience on various platforms.

Do you think Spike delivers good value for the price?

Yes

Are you happy with Spike's feature set?

Yes

Did Spike live up to sales and marketing promises?

Yes

Did implementation of Spike go as expected?

Yes

Would you buy Spike again?

Yes

Spike makes it simple to remain in touch with your peers and teams. It is simple, and searching for team members in the search tab is quick. Moreover, this tool makes screen sharing easier for presentations. The software is incredibly user-friendly and simple to use. Spike's versatility is enhanced via instant texting through this app. The visual and audio call quality is outstanding. Except for cloud storage, Spike does not connect with other applications. While there is a solid rationale for this, since everything - calendar, notes, tasks, team communication - can be made in the app, it loses some value if you prefer, for example, Microsoft To-Do and OneNote or Google Projects and Keep to organize your tasks and notes. I'd like to see a less costly email, calendar, and contacts-only subscription for solitary users.

Spike Feature Ratings

Task Management
9
Gantt Charts
9
Scheduling
10
Workflow Automation
Not Rated
Mobile Access
9
Search
10
Visual planning tools
Not Rated
Chat
10
Notifications
10
Discussions
10
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
9
Versioning
8
Video files
9
Audio files
9
Document collaboration
9
Access control
Not Rated
Advanced security features
9
Integrates with Google Drive
Not Rated
Device sync
9