Overall Satisfaction with Spike
One of our European clients was trying to get a reliable, efficient, and user-friendly email client alternative to Microsoft suite as they warranted budget-based to try out a few use cases and sent RFP to a few vendors. Spike was one of the considerations. Cut to 2 months later, they onboarded Spike as their daily driver email and messaging client and were very happy with the decision. We as consultants helped them make that informed decision. Spike is my favorite conferencing or cloud meeting software since we can access the system remotely when someone is speaking. The most beneficial function is sharing the meeting tape through chat. Otherwise, we'll require cloud storage. It has Excel and Word. It cleaned out the inbox automatically, merged linked discussion threads, and, most importantly, turned each email thread into a chat-like dialogue, which is simply so much more convenient. I really really like the function that allows us to take notes, as well as the automated prioritization of emails into "priority" and "other" categories; it is also quite accurate. You may also check to see whether anybody has seen your email; this is a significant step forward.
- Spike groups similar emails so I don't have to hunt. I can pin critical emails and eliminate spam emails with a few clicks.
- Emails (multiple accounts), calendar events, and team interactions are all integrated. The super search tool is fantastic; it searches all emails, including attachments, all events, and all team communication. The cloud integration is fantastic. Chat and phone calls are integrated (video and audio).
- Simple and powerful UI. It's easy to use and includes many valuable options for keeping your life and tasks organized.
- I wish the calendar was more robust and provided a comprehensive look. I'd also want to have multiple windows open.
- The inability to sync settings across devices. Configuring several devices with the same settings takes effort, particularly when it comes to custom IMAP.
- Email Signature in HTML is still not taught as the capability, which I'd love to see.
- Notes, tasks, events, and email are all combined into a one app
- We just began using the client, but I like it thus far. If you want a CLEAN email client to manage the clutter of other interfaces, look no further
- Email communication is good and increases professional service quality. We've improved mail-order management
- Our client was able to leverage the app features to efficiently manage inbox and save on time as well resources.
- It also helped them track the responses from their vendors (4th party for us) and were able to use the same in board meetings to amend strategy per requirement.
- It gave them an ability to have single platform used as IM, email management as well as Instant Collaboration.
Better and clean UI. Amazing and responsive customer support and acts as a Unified email experience on various platforms.
Do you think Spike delivers good value for the price?
Yes
Are you happy with Spike's feature set?
Yes
Did Spike live up to sales and marketing promises?
Yes
Did implementation of Spike go as expected?
Yes
Would you buy Spike again?
Yes