Splashtop - remote connections for SMB and more
June 28, 2022
Splashtop - remote connections for SMB and more
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Remote Support
- Remote Access
- Remote Desktop
Overall Satisfaction with Splashtop
I am using Splashtop SOS for my individual clients and I have my clients with multiple computers using Splashtop Business and then giving my team access. A very flexible solution, providing just enough functionality at a reasonable price. Using this setup, my clients can get to their desktops remotely and I can log in to assist them with neither of us being in the office. Also, I do not have to pay extra for each client, as long as I have a single license, I can connect to any of my client's machines.
- Remote access with file transfer and chat
- SOS for on-demand remote access of PC, Mac, Android and iOS
- Security and notifications when changes are made or a new device is used
- Figuring out the combinations of plans when using both Business and SOS was not easy
- Splashtop has saved me hours of driving to clients or hundreds of dollars for products that do way more than I need. My clients also appreciate the ability to work from home.
Excellent solution - have not found any problems with it
The only issue was figuring out that I could have a combined SOS and business account. This is not well documented. Functionality is very easy. Even the least computer savvy users seem to have no problems with it
Yes - anydesk - did not have android and iOS solutions
Teamviewer - does everything, but very expensive
Remote desktop - Required firewall holes, not secure enough
Teamviewer - does everything, but very expensive
Remote desktop - Required firewall holes, not secure enough
Do you think Splashtop delivers good value for the price?
Yes
Are you happy with Splashtop's feature set?
Yes
Did Splashtop live up to sales and marketing promises?
Yes
Did implementation of Splashtop go as expected?
Yes
Would you buy Splashtop again?
Yes