Easy to use, no second guesses here!
July 29, 2022

Easy to use, no second guesses here!

Matt Gray | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop

We use Splashtop organizationally to remote access our client's computers. We do this to quickly address any problems the client has on their computers without having to make an in-person visit. Its easy for the client to set up, and for us to link it to our account. We've found that Splashtop is the most latency-free solution out of all remote software options.
  • Remotely address end-user problems.
  • Quickly connect and stay connected to user's computers.
  • Minimal latency for easy use on our end.
  • Audio streaming to end computer sometimes is a bit buggy.
  • Ease of use for both our clients and our staff.
  • Saves time/money on in-person visits to alleviate problems.
I've reached out to the support team only a handful of times, but each time they resolved each issue quickly and efficiently!
They offer two-factor authentication via the authenticator of your choice. They also go a long way to ensure each device is set up properly (via MAC address) to ensure account security.
I was able to get remote desktops set up within 1 hour, and our 4 other desktops running within 2!

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Both corporately and personally, I use Splashtop religiously. I recommend it fully to anyone that needs remote access to any computer, whether in your job or personal life.