Overall Satisfaction with Splashtop
We use Splashtop organizationally to remote access our client's computers. We do this to quickly address any problems the client has on their computers without having to make an in-person visit. Its easy for the client to set up, and for us to link it to our account. We've found that Splashtop is the most latency-free solution out of all remote software options.
- Remotely address end-user problems.
- Quickly connect and stay connected to user's computers.
- Minimal latency for easy use on our end.
- Audio streaming to end computer sometimes is a bit buggy.
- Ease of use for both our clients and our staff.
- Saves time/money on in-person visits to alleviate problems.
They offer two-factor authentication via the authenticator of your choice. They also go a long way to ensure each device is set up properly (via MAC address) to ensure account security.
I was able to get remote desktops set up within 1 hour, and our 4 other desktops running within 2!
Do you think Splashtop delivers good value for the price?
Yes
Are you happy with Splashtop's feature set?
Yes
Did Splashtop live up to sales and marketing promises?
Yes
Did implementation of Splashtop go as expected?
Yes
Would you buy Splashtop again?
Yes