Splashtop Business Access is a Solid Remote Desktop Software
Updated September 10, 2020

Splashtop Business Access is a Solid Remote Desktop Software

Jackson Gordon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Access

Overall Satisfaction with Splashtop Enterprise

We use Splashtop to access remote desktops for our clients in order to log in to their seller accounts on Amazon, primarily to make adjustments to the bids, listing, or other marketing strategy tools. Splashtop is a great and reliable remote desktop software that I would recommend to anyone needing to access other monitors for work-related purposes.
  • Easy to download and set up.
  • Reliable, works consistently.
  • The remote desktop has to be on and working for you to access the monitor, but this is typical of other remote software as well.
  • It can get slow if the remote desktop you are accessing has bad wifi. However, that is not the software's direct fault.
  • Reliable, works great consistently.
  • Clients love it to use for consultant help with specific issues.
We switched to Splashtop from TeamViewer because it allowed you to switch between remote desktops easier and the login process was much more reasonable. The features they offered were about the same aside from that but I would always have issues signing in to TeamViewer and would constantly have to contact my client to gain access. I have never had that issue with Splashtop.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

I wasn't involved with the implementation phase

Would you buy Splashtop again?

Yes

For people looking to access monitors in other places, Splashtop works great. It is reliable, responsive, and works anywhere. We have several clients in other countries and parts of the world where we use this software to help them manage their Amazon listings. I would recommend it to anyone looking for a remote desktop software for business.

Splashtop Feature Ratings

Screen sharing
8
File transfer
5
Instant message
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Annotations
Not Rated
Multi-platform remote control
10

Splashtop Enterprise Support

I’ve never had to contact Splashtop support, which shows how reliable the program runs.