Splashtop is the solution for Waterworks
February 16, 2022

Splashtop is the solution for Waterworks

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

Used in Water & Wastewater to verify online data and alarms on a real-time basis. Used to control some systems from remote locations to test components and compare actual data. Prior to having Splashtop Enterprise we needed a minimum of 2 operators, one at the main plant and one in the field for certain tests. The Operations maintenance can now troubleshoot by themselves, making it a time and cost-saving tool for the Company.
  • Cuts operations cost. Less operators required for minor checks.
  • Accessible wherever there is internet.
  • Fast and secure. Operator controls who can access the system.
  • There are no issues for the way we use the system and the features are very good.
  • Prevented operators who live far from the plant from driving in, on average 3 to 4 times a year, saving fuel in company vehicles and reducing call-out times by half.
So far have not needed support as the system has performed to our expectations.
Splashtop Enterprise has met our needs and seems to have been very secure and has enabled us to keep control of accessibility to our system.
We were up and running within an hour.

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Microsoft 365 (formerly Office 365), Outlook4Gmail
We regulate who can access the system and it is only for the senior operators. They can then help any other operator who is on call remotely with any issue that arises Has saved us from quite a few unnecessary call-outs.