Best Remote Access Software bar None
February 15, 2022

Best Remote Access Software bar None

Arthur Bruzzone | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Support
  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

Splashtop is essentially my network backbone. It connects our computers when necessary as a virtual network. It avoids the interruptions that a networking system entails. And it effectively creates a global networking system, so we can access main computers on location anywhere and at any time
  • Our computers are accessible anywhere anytime
  • We avoid the interruptions that a hardwired or wi fi system can cause
  • Files can be transferred between computers effortlessly
  • I would like more control over the screen size and characteristics
  • I would like more information on speeds that the connection is exhibiting
  • We recently closed a record $45 million transaction. Both the acquisition and due diligence would not have been possible without Splashtop.
Splashtop support has been consistent and available. The chat option has sufficiently handled my questions. I have contacted tech support directly and they were knowledgeable and handled matters efficiently
We're convinced that the system services are protected and secure. We can see who is accessing remote computers, as we use the feature. I would welcome device verification and two-factor authentication
The installation of the system is easy and uncomplicated. The installation establishes all the necessary preferences and connection protocols in about a minute and a half.
Yes - We replaced GoToMyPC, which was made unavailable to our operating system

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Splashtop is the best remote access software available--I have used others. I have never experienced any difficulties connecting and using the remote access features. File Transfers between computers are seamless and quick. I expect but cannot ensure that you can connect to a table but plan to add this feature.