Daily Splashtop User
Updated June 14, 2022

Daily Splashtop User

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Desktop

Overall Satisfaction with Splashtop

I use Splashtop daily to log in to our main server. 99% of the time, the software works perfectly and it transfers files quickly between my location and my main office.
  • Works well 99% of the time
  • transfers files quickly
  • Customer support could use significant improvement
  • Positive - less office space is required, since I work from home.
This is where Splashtop lacks. I prefer to be able to call and/or chat with someone live, not send in a ticket and wait for a reply.
I cannot really answer this question. I mainly transfer files between locations.
It's been some time, but I don't remember it being too difficult to get up and running.
Yes - It's been a while, so I have forgotten the name of the previous software.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

I mainly use Splashtop to transfer files between locations and receive work.