Users will get along great with Splashtop Remote Access!
March 02, 2022

Users will get along great with Splashtop Remote Access!

Charles Szymaszek | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

Since the pandemic we were looking for an easy solution for remote desktops for our employees, we tried a number of them, but Splashtop was the best-in-class for a number of reasons. A few are ease of installation, ease of user support, the box - multi-monitor support with zero effort. The staff uses it all the time, even with Adobe CC, and has no issues with mouse or screen lagging. We also use the 2FA that comes built-in and with the price point we could not pass it up. All in all, a great product, and I highly recommend it!
  • Fast response times
  • 2FA
  • Multi-Monitor support
  • Chat system
  • remote printing is spotty sometimes
  • remote monitor blanking on screens sometimes fails
  • Easy to deploy
  • User friendliness
  • ROI
  • Reporting
Never really needed support except for once. These systems are usually very reliable, along with the updates that get pushed down to the client machines.
Again 2FA and also SSO is also available (I believe for a separate fee). Also, you have options to add another security key into the system to log in prior to the authentication methods described above.
They do have video and FAQs to review to get the process going, but any IT infrastructure will easily get it up and running quickly.
Yes - We replaced RemotePC and went to Splashtop. All users agree it was a great choice.

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There really are not any areas where I cannot recommend it. We use it from basic Office users to desktop publishing with apps like InDesign and Photoshop. If you have a VPN, then I could also even possibly state if you have extra PC's then it will fit the bill.