Splashtop is much better than Teamviewer
March 04, 2022

Splashtop is much better than Teamviewer

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Support
  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

Our team went remote with two laptops right before COVID. Splashtop allows me to constantly check in and assist the team since we are no longer in an office environment. We use it for around 28 machines. We plan on expanding to mobile (iPads) soon. I can remote in within 30 seconds of an employee asking for assistance. And I can keep their "other" machine updated while they work on their main machine so they can quickly switch back and forth in case of a serious technical issue. All they have to do is power the machine on. The employees like it because they don't have to do anything except for powering a machine on - all the work is streamlined into IT.
  • Remoting into Desktops in 2 to 3 clicks
  • Being lightweight in terms of software
  • Providing some generic logs that can be checked against detailed logs
  • Local network access is as fast as it can be
  • It's so much cheaper than the competitors while providing the same service
  • Web log in, streaming instead of only using an app. i have multiple IT machines that i go back and forth from. i don't have it installed everywhere
  • Adding in some automation services
  • I would pay an additional $50 per year for more detailed logs.
  • We saved thousands of dollars and hundreds hours by not having to drive around the country. For $300 I can manage everything from a central location in Washington, D.C.
  • During COVID-19 when employees were concerned about interaction, Splashtop allowed the IT team to engage with employees quickly, easily, and safely.
I have never had an issues. When I first bought it, the Tech and Sales team were excellent. They knew I was a pro and were able to impart high level knowledge quickly because we (Splashtop and I, a customer) both knew what we were doing.
I didn't realize Splashtop had device verification and 2FA for logging in? If someone could reach out to me and describe this setup that would be great
It was excellent. The team at Splashtop were pros and I was genuinely surprised by their price offering, especially compared to Teamviewer and Logmein.
Yes - Teamviewer, Teams, Logmein, VNC, TightVNC. All were too much to deal with especially TightVNC and RealVNC.

Do you think Splashtop delivers good value for the price?


Are you happy with Splashtop's feature set?


Did Splashtop live up to sales and marketing promises?


Did implementation of Splashtop go as expected?


Would you buy Splashtop again?


It does what the competitors do, if not better, for a much better price. For IT pros, the software is also very light on both sides. Employees like that it exists and they don't have to think about. All work is streamlined into IT.

Using Splashtop Enterprise

  • Remote access to machines
  • keep tabs on all the machines during COVID-19
  • Mobile device management
We plan on buying more offerings

Evaluating Splashtop Enterprise and Competitors

  • Price
  • Product Features
  • Product Usability
I didn't know Splashtop existed until research. I was using Teamviewer and RealVNC and TightVNC - Moving to splashtop streamlined a lot of my workload.
The splashtop website is a little confusing and I'm a pro. They need to have a simpler website and clearer options.

Splashtop Enterprise Implementation

Log in, download install and log in. Very easy.
Change management was minimal - Guys, come on the only people using Splashtop Enterprise are pros. We know how to use stuff like this.

Using Splashtop Enterprise

This is a 2-3 click product once you set up your business into its platform.
Like to use
Relatively simple
Easy to use
Well integrated
Feel confident using
Requires technical support
  • Getting into another desktop
  • Difference between user and client