Anytime Anyplace!
March 03, 2022

Anytime Anyplace!

Laura Sellars, CPB, FCPB | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Support
  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

Splashtop is used by all members of my staff to offer accounting and software support services. Prior to using Splashtop, I had used a different service for many years until the pandemic hit and the other company's services failed to keep up with demand with many interruptions in service and the cost was becoming increasingly unaffordable. Splashtop offers a reasonably priced application that works every time and has exceptional customer service. Splashtop allows me to continue to offer services anywhere in the world.
  • Smooth unattended access.
  • SOS access for clients outside of my regular monthly services.
  • Easy file transfer.
  • Easy screen sharing when needed.
  • Splashtop has done a great job of offering everything I need, I have no suggestions for improvement.
  • Splashtop is very reasonably priced but yet very functional.
The Splashtop support was awesome.
The two-step authentication gives me to piece of mind I need when offering services to my clients.
I was up and running within 30 minutes of installation.
Yes - Splashtop replaced LogMeIn. When the Pandemic hit LogMeIn was becoming increasingly unresponsive with lapses in functionality. Their support was horrible. When compared to other options LogMeIn was also overpriced and underproductive.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

We use Splashtop to access systems remotely unattended after hours which allows us to complete our services without disrupting the daily workflow. It also allows me to offer software training on the fly through their SOS option.

Using Splashtop Enterprise

3 - Bookkeeping