Splashtop a great product well recommended to MSP's for a great way to connect to a computer and get work done!
March 02, 2022

Splashtop a great product well recommended to MSP's for a great way to connect to a computer and get work done!

Aaron Wyant | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Support
  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

Splashtop has made it easy for us to connect to our clients for support. Connecting to Mac is one of the best features of their product. We can connect to a Mac and it will show the End users how to make sure we have a successful connection. We have the product and recommend it to anyone looking to remotely connect to a computer.
  • Connecting to Macs is very easy.
  • Connecting to Phones are easy.
  • Connecting to pc's are easy.
  • Contract terms, Month to month would be nice.
  • Customer experience.
  • very easy to use, we can connect very easily.
From what our clients say, that was easy and quick. They read the codes to us so the connecting is better than you reading numbers to them. We recommend this product to all It staffs. This is one of the best remote software you can get for the price and ease of access.
Remote support/Access requires 2FA and we recommend this product for the security features. A lot of our big vendors use Splashtop because of the security. Splashtop also makes it easy to switch accounts if you have multiple accounts.
Onboarding Splashtop was very easy. Little training is needed to onboard this product. We recommend onboarding Splashtop with your company.
Yes - LogMeIn - we replace because they keep raising their rates.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Splashtop works well with connecting to all of our clients. Before Splashtop we had a hard time trying to connect to a Mac now we can easily connect to them. I would recommend that you put unlimited access to turn on 2FA for the computer you are working on to make sure you have a great secure connection.