Overall Satisfaction with Splashtop Enterprise
We use Splashtop across the organization to access PC and Macs from within the store to support the team over a headset. We also use Splashtop to remote in to support our managers when we are off-site as well as to be able to get work done from home on one of our POS systems.
- We can blank the screen if we are dealing with confidential info on the screen, or not blank it when we are just supporting a user on that screen.
- We can pull up multiple screens at the same time, which is great for doing things like running Windows Updates across all systems.
- It just works...never had an issue, and we use it daily!
- Easy to transfer files between machines.
- Would like it to be easier to create a custom logo screen without having to go into the registry. It works but could have been easier to set up.
- Before Splashtop, when our managers ran into a problem, our only solution was to drive in to the store. Now, an hour fix has turned into a 5 minute fix.
No issues.
We were able to get up and running immediately. Download, install and use!
Yes - Our franchisor and POS support used LogMeIn and TeamViewer to support us. We tried using them at first, but found Splashtop to be a better price and had all the features we were looking for!
Do you think Splashtop delivers good value for the price?
Yes
Are you happy with Splashtop's feature set?
Yes
Did Splashtop live up to sales and marketing promises?
Yes
Did implementation of Splashtop go as expected?
Yes
Would you buy Splashtop again?
Yes