Splashtop Makes a Big Splash
March 07, 2022

Splashtop Makes a Big Splash

Chad Brenneman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Access
  • Remote Desktop
  • not sure what the difference is between remote access and remote desktop??

Overall Satisfaction with Splashtop Enterprise

We use Splashtop across the organization to access PC and Macs from within the store to support the team over a headset. We also use Splashtop to remote in to support our managers when we are off-site as well as to be able to get work done from home on one of our POS systems.
  • We can blank the screen if we are dealing with confidential info on the screen, or not blank it when we are just supporting a user on that screen.
  • We can pull up multiple screens at the same time, which is great for doing things like running Windows Updates across all systems.
  • It just works...never had an issue, and we use it daily!
  • Easy to transfer files between machines.
  • Would like it to be easier to create a custom logo screen without having to go into the registry. It works but could have been easier to set up.
  • Before Splashtop, when our managers ran into a problem, our only solution was to drive in to the store. Now, an hour fix has turned into a 5 minute fix.
Splashtop is intuitive enough, that we have never needed to contact support.
We were able to get up and running immediately. Download, install and use!
Yes - Our franchisor and POS support used LogMeIn and TeamViewer to support us. We tried using them at first, but found Splashtop to be a better price and had all the features we were looking for!

Do you think Splashtop delivers good value for the price?


Are you happy with Splashtop's feature set?


Did Splashtop live up to sales and marketing promises?


Did implementation of Splashtop go as expected?


Would you buy Splashtop again?


Splashtop is great, especially when you have a PC-based POS system that has no online access. It's also well-suited for supporting team members. It's great for both local (pc to pc) access as well as off-site access.