Very good product. Happy we decided to use it
May 02, 2021

Very good product. Happy we decided to use it

Igor Zeiger | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

SignalFx Infrastructure Monitoring

Overall Satisfaction with Splunk Infrastructure Monitoring (formerly SignalFx)

We are using Splunk Infrastructure Monitoring [(formerly SignalFx)] for two use cases:
1. We stream all AWS CW infrastructure logs to Splunk Infrastructure Monitoring and alerting when the usage is reaching specific threshold
2. We are using APM monitoring and stream all distributing tracing from about 30 AWS microservices to Splunk Infrastructure Monitoring as well as creating map of the services in it.

Splunk Infrastructure Monitoring [(formerly SignalFx)] is used by all Align product lines. Main business problem we address with it is real time monitoring, alerting and keeping our infrastructure 100% uptime.

  • Easy to create dashboards with different graphs and metrics
  • Very good APM with distributed traces
  • Nice mapping feature for a graphical presentation of the microservices and connections
  • Very easily to connect with our infra in AWS
  • Improve the API functions for applications
  • Possibility to integrate with AD (SAML) user management
  • Implement integration with synthetic checks (RIGOR) for example
  • We reduced downtime significantly, especially when we are able to catch severities before customers
  • MTTR is improved significantly due to early catch of an issues
  • Developers have much more information to investigate and do it faster
Most important for us was combination of integrations with different infrastructures in AWS and easy and intuitive dashboards and alert creations. Pricing was not quite an issue for us.

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Most of the dashboards we created are used by our NOC team. We have video wall with those dashboards presented and real time alerting for the appropriate personnel
We are not using this capability
We are monitoring for the Sudden Change and Resource Running Out. Very useful for predicting the issues before the issues arise
From my experience, everything related to infrastructure and application monitoring is perfect. Especially the monitoring, related to distributed tracing and mapping of the application relations and connections as part of the flow. Integration with AWS infrastructure is extremely good and very easy to be used. For the synthetic checks, [Splunk Infrastructure Monitoring (formerly SignalFx) is] less useful and appropriate.