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Great addition to your organization!
March 26, 2021

Great addition to your organization!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Splunk IT Service Intelligence (ITSI)

Splunk IT Service Intelligence (ITSI) is used to monitor our infrastructure using glass tables to provide a quick overview of the health of our environment. Its gives an overview for all of IT services as a one-stop shop, tying together various areas with IT that were in silos previously.
  • Ties together various areas of IT which were previously siloed
  • Able to deep dive to assist with root-cause analysis
  • KPI alerting to keep on top of our services
  • Recent update removed easy sizing for glass tables
  • Assisted in root-cause analysis
  • Check performance degradation across various business services
Splunk ITSI is a valuable addition which allows visibility across the IT infrastructure. Having glass tables now provides all of IT services a glimpse of how other areas are performing. It is very useful when assisting with root cause analysis.