Event and Log Analytics Beast
Updated September 12, 2021

Event and Log Analytics Beast

Rekha Yadav | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Splunk IT Service Intelligence (ITSI)

We are using SPLUNK for our end customer as a standard offering for Event Management, Event Analytics and Log Analytics. However, we are now expanding the usage of SPLUNK for predictive intelligence using its AI-ML capabilities.
SPLUNK is used by mainly NOC, Command Center Team, sometimes Monitoring Administration, Ticket Handling team also uses the same for root cause analysis.
  • Event analytics.
  • Logs monitoring.
  • AIOps.
  • Architecture for remote DMZs.
  • Out of the box adapters.
  • Predictive alarms and data.
  • Proactive monitoring in the system.
  • Alerts correlation, deduplication.
  • Some predictiveness.
There are many products in the market like ServiceNow, Moogsoft and BigPanda which have similar capabilities as of Splunk however Splunk is a mature product and they keep evolving its benefits and capabilities. Since Splunk came into the market with its unique capabilities much earlier than others and hence Splunk is much ahead in Events Analytics, Log Management, etc.

Do you think Splunk IT Service Intelligence (ITSI) delivers good value for the price?

Yes

Are you happy with Splunk IT Service Intelligence (ITSI)'s feature set?

Yes

Did Splunk IT Service Intelligence (ITSI) live up to sales and marketing promises?

Yes

Did implementation of Splunk IT Service Intelligence (ITSI) go as expected?

Yes

Would you buy Splunk IT Service Intelligence (ITSI) again?

Yes

Although Splunk has the capability to fit in any domain of IT for monitoring and management. Still writing down below few most possible domains where it can be used -

1. Network Monitoring
2. Infra Systems Monitoring
3. Databases Monitoring
4. Hardware Management
5. Storage Events Monitoring via Logs.
6. Integration with ITSM platform
7. Automation Use Cases