Great way to correlate notable events from existing Splunk datasets as well as external systems
May 03, 2023
Great way to correlate notable events from existing Splunk datasets as well as external systems
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Splunk IT Service Intelligence (ITSI)
We are utilising ITSI to monitor the health of our business operations and IT services. We use a range of KPI approaches to capture business health for stakeholder reporting, as well as lower level IT Ops monitoring of hardware and microservices.
- Reducing alerting noise
- Improving visibility of services
- Great for finding root cause of issues
- Should be easier to build notable events with rich data
- It should be possible to build custom dashboards with standard ITSI UI components
- Improved visibility across systems
- Easy to pin-point root cause of issues within our services
- Ability to re-use data already ingested as part of other monitoring within Splunk
We selected ITSI as it was easy to use with the existing Splunk ecosystem we had but also has a number of out-of-the-box configurations/dashboards/services and blueprints. This made it easy to get started and provide value back to stakeholders quickly.
Do you think Splunk IT Service Intelligence (ITSI) delivers good value for the price?
Yes
Are you happy with Splunk IT Service Intelligence (ITSI)'s feature set?
Yes
Did Splunk IT Service Intelligence (ITSI) live up to sales and marketing promises?
Yes
Did implementation of Splunk IT Service Intelligence (ITSI) go as expected?
Yes
Would you buy Splunk IT Service Intelligence (ITSI) again?
Yes