Sprinklr is an amazing tool Social research
January 21, 2022

Sprinklr is an amazing tool Social research

Vikash Singh (Agency Ace of the Year) | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Visual Insights
  • Product Experience Insights
  • Location Experience Insights
  • Benchmarking Insights

Overall Satisfaction with Sprinklr Modern Research

Sprinklr Modern Research is a great tool to perform market research! Tool listen to specific conversations across the web and help us in tracking and managing crisis situations. Also help us in providing insightful information around brand, campaign, and competitions.
  • Social Listening functionality.
  • Benchmarking.
  • Performance analysis.
  • Sometimes the same publisher article comes as news as well as blogs.
  • Improved insights on social research.

Do you think Sprinklr Insights delivers good value for the price?

Yes

Are you happy with Sprinklr Insights's feature set?

Yes

Did Sprinklr Insights live up to sales and marketing promises?

Yes

Did implementation of Sprinklr Insights go as expected?

Yes

Would you buy Sprinklr Insights again?

Yes

I strongly believe the main reason for selecting Sprinklr Modern Research was their customer support and enablement team who are able to solve any query.
I have listened to conversations related to specific topics, brands, products, and services. It has been beneficial to know how many mentions we got on the internet and specifically on Twitter.