Speaking with Experience!
May 02, 2022
Speaking with Experience!
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Visual Insights
Overall Satisfaction with Sprinklr Modern Research
Working in one of the most competitive brands in IT definitely requires a very reliable channel for us to conduct our operations. Being a manager in the social media engagement team, having access to real-time data and historical data is everything. With a user-friendly UI like Sprinklr, it makes managing and monitoring much easier. The real-time insights that we gain out of the reports are what help us drive our core metrics and KPIs on a daily basis with our frontline agents. It also helps us keep a check on the frontline productivity from time to time as we have access to real-time data from Sprinklr reporting dashboards.
- Real-time competitive.
- Insights to inform.
- Organic social strategy.
- AI for Smart Content.
- Intelligence.
- Report on business.
- Insights like sentiment.
- Alongside media metrics.
- Real-time monitoring.
- For brand risk/crisis.
- Managements.
- Lesser downtime.
- More themes on the UI.
- It has definitely improved our analytical insights by making the platform flexible enough to be able to deep dive and pull up a report on any metric and drive it.
- Real-time data is the boss of all. It helps us fix things with engagement team before the damage is done.
- User friendly UI has made it easy to operate and increase productivity.
Do you think Sprinklr Insights delivers good value for the price?
Yes
Are you happy with Sprinklr Insights's feature set?
Yes
Did Sprinklr Insights live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Sprinklr Insights go as expected?
Yes
Would you buy Sprinklr Insights again?
Yes