1. Home
  2. Social Media Analytics Tools
  3. Sprinklr Insights Reviews
  4. User Review of Sprinklr Insights
How a great product can change your productivity
May 03, 2022

How a great product can change your productivity

佳源 郑 | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Product Experience Insights

Overall Satisfaction with Sprinklr Modern Research

I usually use this product to provide technical support to customers. This product has greatly helped us to answer a large number of customer inquiries on social media platforms. I can work on WeChat, Weibo, official forums through this product. We can also use this product to analyze some KPI issues.
  • Rich functions can support many work needs.
  • It can support the use of this product on multiple platforms, and can process data through mobile phones without a computer.
  • Added a night mode.
  • No particularly obvious disadvantages.
  • Improve processing efficiency.

Do you think Sprinklr Insights delivers good value for the price?

Yes

Are you happy with Sprinklr Insights's feature set?

Yes

Did Sprinklr Insights live up to sales and marketing promises?

Yes

Did implementation of Sprinklr Insights go as expected?

Yes

Would you buy Sprinklr Insights again?

Yes

When there is a large number of customer inquiries, this product allows employees to handle multiple customer issues and data on multiple pages at the same time, making it more efficient to handle business needs.