Great platform once you become acquainted with feature set
July 24, 2022
Great platform once you become acquainted with feature set
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Product Experience Insights
Overall Satisfaction with Sprinklr Modern Research
- Analyzing performance of
marketing campaigns to improve campaigns outcomes - Generate content
idea for any upcoming campaigns: excellence, cost saving, security, privacy
etc. - Create reports based on product feedback, determine what people like and dislike about my products, and be able to mitigate risk of new entrants in the market by tracking real time insights against competitors
- Like and dislikes include ratings and reviews
- To be aware of potential crises before they strike. These can include risks posed by employees or executives, as well as brand ambassadors and partners and vendors. Other risks come from new or changed corporate policies and those from dynamic political scenarios.
- Displaying metrics
- Visualizing data
- Highlighting specific posts
- Intuitive interface
- Simpler, less cluttered design
- Improved analytical insight
- Social media summaries
Do you think Sprinklr Insights delivers good value for the price?
Not sure
Are you happy with Sprinklr Insights's feature set?
Yes
Did Sprinklr Insights live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Sprinklr Insights go as expected?
I wasn't involved with the implementation phase
Would you buy Sprinklr Insights again?
No