Perfect platform for scheduling, managing and measuring the social channels.
June 12, 2021

Perfect platform for scheduling, managing and measuring the social channels.

Dayanna Anderson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Software Version

Standard

Overall Satisfaction with Sprout Social

Sprout Social [is] probably the best available solution regarding social management.
Sprout Social is empowering customers to use better techniques, strategies and
collaborate with the audience well. I have been using this software for some
time and this seems very helpful for me. It helps me in connecting to the right
targeted audience, streamline publishing workflows, work with each other and
use data as a rightful weapon and use it on a big scale.
  • I really like the feature of Sprout which gives us the ability to actually internally tag the posts and check which technique and strategy is bringing more audience and more reach.
  • Their analytics and report feature actually helping me a lot.
  • Dashboard is very much modernized and well designed.
  • The main drawback of Sprout Social that I have been facing for some time that they are frequently updating their software to provide the best possible services for their users.
  • Even though the dashboard is well designed, it is very difficult to navigate the right tool and the tab to open the relevant program in the platform, which is very much time taking and makes me less productive at work.
  • It gives all the analytics and insights rightly on the platform in real-time which is the biggest advantage of using this platform.
  • Customer support of Sprout Social is professional.
  • It has become easy to track marketing campaigns.
Sprout Social is a well-organized social media marketing platform. It
is loaded with fully functional publishing capabilities which indicates me the best
version to be publicized on the platform.

Do you think Sprout Social delivers good value for the price?

Yes

Are you happy with Sprout Social's feature set?

Yes

Did Sprout Social live up to sales and marketing promises?

Yes

Did implementation of Sprout Social go as expected?

Yes

Would you buy Sprout Social again?

Yes

I
have been using this software in my company, it is very easy to
use with having the simple yet advanced interface created on the very advanced
module. I really like the way it keeps on updating this marketing solution.
Designed
with much-modernized UI and dashboard is very pleasing to use to have the best
experience on it. The support staff is another thing that I like in sprout the
most. They are always available for queries. Listen to the queries very
well. Attentively note down all the problems and provide the solution in the
meantime in the minimum time
frame.
I
feel like Sprout Social is the best possible solution available dealing in the
niche of social media management. Enrich with all the features required to gain
more conversions and more insights on the work in real-time. As I have been
using this platform for some time I found it very helpful and I would like to
recommend other business to have this in your daily work to do the best at the workplace.

Sprout Social Feature Ratings

Boolean keyword searches
8
Filtering out noise/spam
9
Sentiment analysis
8
Broad channel coverage
8
Content planning and scheduling
9
Audience targeting
8
Content optimization
8
Workflow management
8
Automated routing and prioritization
9
Customer interaction histories
8
Bulk actions
8
Lead generation
8
Content marketing
8
Twitter
8
Facebook
9
LinkedIn
9
Google+
8
Instagram
8
Pinterest
8
Campaign success analytics
8
Real-time tracking
10
Competitor analysis
10
Role-based user permissions & privileges
8
Mobile access
8