Sprout Review
October 28, 2024

Sprout Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Deluxe

Overall Satisfaction with Sprout Social

We use Sprout Social to schedule content ahead of time across multiple platforms and also use the reporting suite to gain insight into performance to help us optimize and report out to our executive team.

Pros

  • Onboarding
  • Campaign/Label Tagging
  • Reporting Customization

Cons

  • Product tagging on Facebook
  • Suggested hashtags
  • Grammar checks
  • Time saved
  • Freed bandwith
  • Ability to share reporting with management
It has helped us provide specific insights into what is performing well and what is not, and supported the need for an additional content person.
Great onboarding
Very user friendly
Prefer Meltwater social listening functionality but prefer sprout's reporting and publishing

Do you think Sprout Social delivers good value for the price?

Yes

Are you happy with Sprout Social's feature set?

Yes

Did Sprout Social live up to sales and marketing promises?

Yes

Did implementation of Sprout Social go as expected?

Yes

Would you buy Sprout Social again?

Yes

Well suited for customer service inquiries and onboarding, less suited for social listening.

Sprout Social Feature Ratings

Not Rated
Boolean keyword searches
Not Rated
Filtering out noise/spam
Not Rated
Sentiment analysis
Not Rated
Broad channel coverage
Not Rated
5.5
Content planning and scheduling
7
Audience targeting
3
Content optimization
6
Workflow management
6
4.0
Automated routing and prioritization
4
Customer interaction histories
4
Bulk actions
4
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
7.5
Twitter
Not Rated
Facebook
6
LinkedIn
10
Google+
Not Rated
Instagram
8
Pinterest
6
7.0
Campaign success analytics
7
Real-time tracking
10
Competitor analysis
4
7.0
Role-based user permissions & privileges
10
Mobile access
4

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