Spryker excels in b2b
October 08, 2021

Spryker excels in b2b

Dustin Recko | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

B2B Suite

Overall Satisfaction with Spryker Cloud Commerce OS

As an e-commerce integrator, we advise customers from a wide range of industries, in both B2B and B2C contexts. Spryker enables us to meet the increasing demand for sophisticated store solutions. Thereby, the focus is on the store system serving as a central link between various special systems. The integration of these special systems is partly standardized and thus efficient and robust.
  • Enterprise feature set for sophisticated use cases.
  • Architecture with scalability in mind.
  • Great understanding of market needs.
  • Missing standard features known in e-commerce.
  • Considerable onboarding effort.
  • Documentation not always crystal clear.
  • We see strong customer retention when delivering Spryker projects.
Spryker offers a solid foundation for even complex b2b requirements as well as the complementary extensibility options.
Growing community of developers organized in slack as well as various support channels
Spryker develops features with the customer in mind which translates into highly usable features even in the default setup.

Do you think Spryker Cloud Commerce OS delivers good value for the price?

Yes

Are you happy with Spryker Cloud Commerce OS's feature set?

Yes

Did Spryker Cloud Commerce OS live up to sales and marketing promises?

Yes

Did implementation of Spryker Cloud Commerce OS go as expected?

Yes

Would you buy Spryker Cloud Commerce OS again?

Yes

Spryker is well suited for complex b2b requirements, incl. click-and-collect offerings which became famous during the covid pandemic. The various features from pricing to inventory etc are well integrated and provide a jumpstart into complicated topics. For many b2c use cases, however, Spryker can turn out to be too complex. While SAP is too big an ERP system for many companies, Spryker is too big a store system for many companies and there are more suitable solutions.

Spryker Cloud Commerce OS Feature Ratings

Product catalog & listings
7
Product management
6
Bulk product upload
7
Branding
7
Mobile storefront
7
Product variations
9
Visual customization
7
CMS
3
Abandoned cart recovery
8
Checkout user experience
8
eCommerce security
9
Promotions & discounts
9
Personalized recommendations
7
SEO
7
Multi-site management
8
Order processing
8
Inventory management
8
Shipping
8
Custom functionality
9