Square Appointments Came Just in Time!
April 09, 2020

Square Appointments Came Just in Time!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Square Appointments

Our company didn't have a constant need for scheduling until we suddenly did. We needed to schedule 250-300 attorneys to come to our studio for professional portraits within a month's time for a project with the Bar Association. We used Square Appointments to contact and schedule the appointments (each about 15 minutes), and with a few exceptions, it worked well from our side and the attorneys' side.
  • Square had good interoperability with Google Calendar, so all of our calendars were in sync.
  • Square Appointments we easy to use for clients, and with a few Luddite exceptions, worked flawlessly.
  • Square Appointments made it easy to schedule appointments without having multiple email messages or play phone tag with anyone.
  • Some clients using older browsers and operating systems were unable to use Square Appointments.
  • Square Appointments enabled us to deal with a large number of clients in a much more rapid time frame than we would have done otherwise.
  • Square Appointments has empowered us to go after other large organizations' business for photography sessions.
The only support I used was the tutorials. They were good and I didn't need to contact a person for support. I learned everything I needed to from the tutorials, and when I ran into problems, I was able to find answers from what was provided.

Do you think Square Appointments delivers good value for the price?

Yes

Are you happy with Square Appointments's feature set?

Yes

Did Square Appointments live up to sales and marketing promises?

Yes

Did implementation of Square Appointments go as expected?

Yes

Would you buy Square Appointments again?

Yes

If you have a client or customer base that requires appointments rather than walk-ins, Square Appointments is great. I can see this as useful for job interviewers, photographers, high-end hair salons, spas, masseuses, doctors' offices, dentists, and more. I actually would LOVE to see my doctor's office use Square Appointments to avoid the needless hold times and (hopefully) wait times on arrival.